Skip to end of metadata
Go to start of metadata
Skip to:

Overview

Previously known as: CC6 Clients by Law type

Report Type: Standard

Purpose:  This report can break down client numbers by high priority client group, then can further break down such figures by Parent Law Types. Parent Law Types can be traced back to the Law Type in Problem Types field on a Service page. 

One can narrow down the number of clients by selecting one or multiple demographic criteria, then see how many different law types are attached to the "Total Clients in Selection." 

Preview

 

If all Demographic criteria are filtered as "Any" (default criteria), then Total Clients in Selection will equal the number of Total Clients.

*If multiple problem types are attached to a service, this will cause the sum figure of law type columns (Family Law, Civil Law, and Criminal Law) to be more than the figure of Total Clients in Selection.

 Comparing this report to the report generated with all demographic criteria as "Any," one can see that changing filters has significantly narrowed down the number of "Total Clients in Selection."

Note that adding up the law types, Family Law, Civil Law and Criminal Law will NOT neatly add up to the Total Clients in Selection. This is because multiple problem (law) types can be attached to a single service, as seen below.

Here, four problem types are attached to a service. Child support appeal, parenting plan, divorce, and immigration bridging visas. This means that for reporting purposes of C06, 3 will be added to Family Law and 1 will be added to Civil Law. This is because while parenting plan, divorce and separation are mapped to Family Law, while immigration law is mapped to Civil Law, as seen below.

 

Filters available in this report

 

This report can be 'filtered' so that the results are limited to data that meets the criteria chosen in the filter panel. The filters available for this report are

 

 


The following should be considered when analysing this report

 Notes

  • This report counts unique clients.
  • Priority groups are identified by various fields in CLASS. Some of these are on the Client record, e.g. date of birth and Indigenous status, and some of these are on the Service record, e.g. family violence indicator and disability status. 
  • Where a field is on the Service page, and the Client has more than one service relevant to the period, the report counts where any of these services meets the criteria. For example: Jo has had three Legal Advices in the same reporting period, and on 1 of those Legal Advices it is recorded that Jo was homeless. On the other 2 Legal Advices, Jo was not homeless. This report will count 1 client in the Homelessness Indicator.
  • If multiple problem types are attached to a service, this will cause the sum figure of law type columns (Family Law, Civil Law, and Criminal Law) to be more than the figure of Total Clients in Selection.
  • Geographic data, i.e. Rural, Regional and Remote, is not yet included in the report. It will be added as soon as possible, and will be based on client primary address details.
  • For the demographic filter, default setting for all the drop-down options are "Any." This means that the figures appearing in the report will capture all data in relation to those criteria. For example, if one leaves Gender field as "Any," the data captured will include all clients who are male, female and other.
  • Selecting "Yes" for Homeless indicator only captures data that is mapped to the response "Yes." Report will not include responses that are mapped to "Unknown" or "At risk of."


 Definitions

Total ClientsTotal Clients in SelectionFamily LawCivil LawCriminal Law
Total Unique clients (excluding Referral clients)

WHERE 
[(the Service Types map type = 'Legal Advice' OR 'Discrete Non-Legal Support' OR 'Facilitated Resolution Process' OR 'Duty Lawyer')

AND (the Date of Service/Open Date is >= Start of Period AND <= End of Period)]

OR
[(the Service Type map type = 'Ongoing Non-Legal Support' OR 'Legal Task' OR 'Dispute Resolution' OR 'Court/Tribunal' OR 'Representation Other')

AND (the Close date >= Start of Period AND <= End of Period)]
Total Unique clients (excluding Referral clients)

WHERE 
[(the Service Types map type = 'Legal Advice' OR 'Discrete Non-Legal Support' OR 'Facilitated Resolution Process' OR 'Duty Lawyer')

AND (the Date of Service/Open Date is >= Start of Period AND <= End of Period)]

OR
[(the Service Type map type = 'Ongoing Non-Legal Support' OR 'Legal Task' OR 'Dispute Resolution' OR 'Court/Tribunal' OR 'Representation Other')

AND (the Close date >= Start of Period AND <= End of Period)]

AND Demographic pre filters applied with AND
Total Clients in Selection WHERE Problem Type Law Type = Family LawTotal Clients in Selection WHERE Problem Type Law Type = Civil LawTotal Clients in Selection WHERE Problem Type Law Type = Criminal Law
  • No labels