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Attendees Important Information 

  1. On the day of your online session please log in 15 minutes before the training session to ensure that there are no delays. 
    For assistance please contact the Helpdesk on 1300 484 498.
  2. Attendees will require a laptop/PC with internet connectivity. 
  3. Ensure you have installed a web-browser such as Google Chrome, Firefox, Safari, Internet Explorer etc 
  4. A significant portion of the training will be audio based. You will require your preference of a headset, headphones, telephone or audio speakers to listen.


Image result for redback conferencing


Registering for Training 

The CLASS team will be trialling a new webminar and conferencing platform called Redback to improve user experience during our training sessions. The July and August training sessions as listed on our Confluence calendar have now been added to the Redback platform. All future WebEx training sessions have been disabled to prevent CLASS users from accidentally signing up on the wrong platform. Please follow the instructions below to register for future training sessions on Redback. 

1. From the Confluence calendar, click on the session you are planning to attend. Clicking on the relevant session will reveal a box containing more information on the session. Click on the link inside the box.



2. The link will take you to the Redback registration page. Click "no" to the question: "Are you registered for this event?"

3. Fill in relevant details on the Registration page and you will receive a confirmation email. You will also get reminder emails before the event starts.

4. Once registered, you will receive an email like this. Click on where it says: Please "click here" and then enter the email address you registered with.

5. This time, click "Yes" to the question: "Are you registered for this event?" If the event has started (around 10-15 minutes before the start time), you can join the training with your registered email address.

Redback is a web-based platform and attendees do not need to install anything aside from checking whether right versions of Flash, Javascript and browser are being used; the email sent upon registration will guide the user to test such items before the start of the session. Also please ensure your speakers and/or microphone are in correct settings to ensure effective delivery of the training.