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Hiding No of Service from Drop Data Items Here offers the list of Services and people assigned these Services, but no longer counts Services as it did before.

 

 

 

The system logic that affects Assigned To field also affects Problem Types and Disability Status the same way, as seen below. Each Service shows the breakdown of multiple Problem Types or Disability Status types, thus affecting the No of Service Total. As shown above, simply hide No of Service from Drop Data Items Here if you do not wish to see the (misleading) grand total of Services.

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